DW Front Office Attendant

Join our dynamic team in the heart of Bali as a DW Front Office Attendant and become the face of exceptional hospitality. This role offers a unique opportunity to deliver world-class service to guests while advancing your career in one of the world's most sought-after tourist destinations. At [Company Name], we pride ourselves on creating memorable experiences for our guests, and we're looking for a dedicated professional to join our front office team in Kuta, Bali.

As a DW Front Office Attendant, you'll be the first point of contact for our guests, ensuring their stay is seamless and enjoyable. You'll handle check-ins and check-outs, manage reservations, and provide information about local attractions and services. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs efficiently and accurately
• Manage and update guest reservations using the property management system (PMS)
• Provide information about local attractions, dining, and other services
• Assist with guest requests and ensure their needs are met
• Maintain a clean and organized front office area
• Follow up on guest feedback and ensure their satisfaction
• Assist with the preparation of daily reports and records
• Promote and sell the hotel's amenities and services

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front office or similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Familiarity with hotel management systems and software
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Strong organizational and problem-solving skills
• Fluency in English and Bahasa Indonesia
• Ability to work flexible hours, including weekends and holidays
• Enthusiasm for delivering exceptional customer service

🛠️ Keahlian

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