Banking Product Support Analyst II (Lending/Deposit) - Hybrid Role in Bali

Join FIS, a global leader in financial technology, as a Banking Product Support Analyst II (Lending/Deposit) and become a key player in shaping the future of banking products in the dynamic fintech landscape. This hybrid role offers the perfect blend of innovation and operational excellence, allowing you to work from the comfort of your home in Bali while contributing to cutting-edge banking solutions.

As a Banking Product Support Analyst II, you will play a crucial role in the development and maintenance of banking products, focusing on lending and deposit solutions. You'll work closely with cross-functional teams to ensure seamless product performance, troubleshoot issues, and provide exceptional support to clients. With FIS's state-of-the-art tools and a collaborative work environment, you'll have the opportunity to grow your skills and make a significant impact on the financial industry.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain banking products, focusing on lending and deposit solutions
• Conduct thorough analysis and troubleshooting of product issues
• Collaborate with cross-functional teams to ensure seamless product performance
• Provide exceptional support to clients, addressing their queries and concerns
• Stay up-to-date with industry trends and best practices in fintech
• Participate in product improvement initiatives and innovation projects
• Monitor product performance metrics and report on key insights
• Assist in the implementation of new banking products and features

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3 years of experience in a similar role within the banking or fintech industry
• Strong knowledge of banking products, particularly lending and deposit solutions
• Proficiency in SQL and experience with banking core systems
• Familiarity with financial regulations and compliance requirements
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work in a hybrid environment and manage time effectively

🛠️ Keahlian

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